Playbook
Someone Is Demanding Money to Stop Bad Google Reviews. Here's What to Do.
Don't pay. Save the evidence first, then report it.
- Fixed price before work starts
- No hourly billing
- Confidential
The steps
- 1Don't pay and don't negotiate.
- 2Screenshot every message, with the sender and date visible.
- 3Screenshot each fake review and copy its link.
- 4Report the extortion to Google. It has a dedicated report for review extortion.
- 5Report each fake review from your Business Profile.
- 6Reply publicly only if needed, and keep it short.
Keep a log
- Date and time of each message
- Where it came from: email, text, phone
- Every review link and its star rating
Want it handled?
We do this for you
This playbook is part of Google Review Removal Service. See the model behind every playbook on the playbooks page.
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